Who we are
Effective Date: July 6, 2026
Therapy Works Pvt Ltd (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (therapyworks.com.pk) or interact with our advertisements and lead generation forms across third-party advertising platforms, including but not limited to Google, Meta (Facebook & Instagram), and TikTok.
1. Information We Collect
When you fill out a lead generation form on our advertisements or website, we may collect personal identification information, including:
Full Name
Email Address
Phone Number
City and Country
Specific program or service of interest (e.g., UK academic courses or general counseling consultations)
2. How We Collect Your Information
We collect information directly from you when you voluntarily submit your details through online forms, lead generation advertisements, or contact boxes on our digital platforms.
3. Purpose of Data Processing
The personal data collected is used strictly for legitimate business purposes, including:
Processing your academic inquiry and sharing details about our UK-accredited counseling courses and professional qualifications.
Managing course registrations and academic admissions.
Coordinating general psychotherapy, counseling, and wellness consultations.
Following up on your inquiries via phone calls, SMS, or email to provide the requested information.
4. Data Retention and Security
We retain your personal information only for as long as necessary to fulfill your specific inquiry or processing requests. We implement commercially acceptable security measures to protect your data from loss, theft, unauthorized access, disclosure, copying, or modification.
5. Third-Party Data Sharing Policy
Therapy Works Pvt Ltd strictly prohibits the sale, rental, or sharing of your personal data with external third-party marketers. Your data is never shared outside our organization except:
To facilitate your specific registration and professional accreditation with the CPCAB (UK).
When explicitly required by applicable local laws or regulations.
6. Your Rights and Data Deletion (Right to be Forgotten)
You have full control over your personal data. At any time, you may request to view, update, or permanently delete your information from our database. To make a request, please contact us at info@therapyworks.com.pk. We process all data deletion requests within 30 days.
7. Consent and Opt-Out
By submitting a lead form on our ads or website, you provide explicit consent for Therapy Works Pvt Ltd to contact you using the provided information. If you wish to opt out of future marketing communications, you can click the “Unsubscribe” link in our emails or explicitly inform our representative during a follow-up call.
